It may also be a problem with your router or that you’re not using the correct link for the app, and need to download it appropriately through your institution. You may want to consider disabling any firewall or antivirus software momentarily before opening this app. Your ISP, network, or even computer may be preventing you from opening Respondus LockDown Browser. That’s all there is to it! From here, you will now be able to use the Respondus LockDown Browser for test and quiz-taking. Note that some universities may require you to click a link to a test or quiz in a traditional browser (Chrome, Firefox, Safari etc…) during which Respondus will then open automatically. Follow the steps on the screen to install the Respondus LockDown Browser.This will begin the installation process. Double-click the app to install it once it is downloaded.Otherwise, you will need to shut off your antivirus. Once a test has started with Respondus LockDown Browser, you cannot exit until the Submit button is clicked. Log out and the select Respondus Lockdown and start at Step 1. Ensure that your antivirus software will allow you to download it. Responsdus LockDown Browser (see image below) then you will need to close Blackboard as you did not access it through LockDown Browser. While the website should detect that you’re using a Mac, you may need to click the button that says Do you need the Mac version? You will then be taken to the Respondus download page. For example, this would be what a link to the app would like for the University of Victoria.
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